Refund & Returns Policy

Last Updated / Effective Date: [10/04/2026]

1.0 Overview

At Jacobs Eat Drink, we want you to be fully satisfied with your purchase. If you are not happy with your order, we are here to help.

This Refund Policy explains how refunds, returns, and exchanges are handled on https://jacobseatdrink.com.

2.0 Returns

We accept returns under the following conditions:

  • You must request a return within 07–08 days of receiving your order
  • Items must be unused, unopened, and in original packaging
  • Proof of purchase is required

Items that do not meet these conditions may not be eligible for return.

3.0 Non-Returnable Items

Certain items cannot be returned, including:

  • Used or opened products
  • Perishable items (if applicable)
  • Clearance or final sale items
  • Gift cards (if applicable)

4.0 Refund Process

Once we receive and inspect your returned item:

  • We will notify you about approval or rejection of your refund
  • If approved, your refund will be processed within 5–10 business days
  • Refund will be issued to the original payment method

Please note that processing time may vary depending on your bank or payment provider.

5.0 Late or Missing Refunds

If you have not received your refund yet:

  • Check your bank account again
  • Contact your credit card company (processing time may take some days)
  • Contact your bank for further details

If you still need help, contact us below.

6.0 Exchanges

We only replace items if they are:

  • Defective
  • Damaged during delivery
  • Incorrect item received

To request an exchange, contact us immediately.

7.0 Shipping Costs for Returns

  • Customers may be responsible for return shipping costs (unless item is damaged or incorrect)
  • Shipping costs are non-refundable
  • If you receive a refund, return shipping cost may be deducted

8.0 Order Cancellation

Orders can only be canceled before they are shipped. Once an order is shipped, it cannot be canceled.

9.0 Contact Us

If you have any questions about refunds or returns, please contact us:

 Email: hellojacobs26@gmail.com
 Phone: +1 (586)-275-2036
 Address: 34780 Van Dyke Ave, Sterling Heights, MI 48312, United States
 Website: https://jacobseatdrink.com